Privacy policy

Last updated: September 11, 2026

Formanelkuliter respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal data we collect, how we use it, how we store and protect it, and what rights you may have when you visit our online store, place an order, subscribe to our newsletter, or otherwise communicate with us.

1. Data Controller

The controller responsible for your personal data is:

FRUITBANK Korlátolt Felelősségű Társaság

Registered office:

2475 Kápolnásnyék, Kazinczy utca 22-30., Hungary

Company Registration Number: 01-09-925275

Tax Number: 14902170-2-43

EU VAT Number: HU14902170

Legal form: Korlátolt Felelősségű Társaság (Kft.)

Email: Formanelkuliterhu@gmail.com

Phone: +36 70 277 3844

2. Personal Data We Collect

Depending on how you use our online store, we may collect and process the following categories of personal data:

• First and last name

• Billing and shipping address

• Email address

• Phone number

• Order and purchase information

• Payment-related information necessary to process your order

• Information you provide when contacting us

• Newsletter subscription information

• Technical information about your device and browser

• IP address

• Information collected through cookies and similar technologies

• Information about your interactions with our online store

We aim to collect only the information reasonably necessary for the relevant purposes.

3. How We Use Personal Data

We may use your personal data for the following purposes.

Processing and Fulfilling Orders

We use personal data to:

• process and confirm orders;

• process payments;

• arrange delivery;

• communicate with you about your order;

• provide customer support;

• process returns, refunds, exchanges, and complaints; and

• comply with contractual and legal obligations.

Communication

We may use the contact information you provide to respond to questions, requests, complaints, and other communications.

Newsletter and Marketing

If you subscribe to our newsletter, we may use your email address to send information about our products, new collections, news, promotions, and other marketing communications.

Our newsletter is managed using Shopify Email.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.

Unsubscribing from marketing communications does not affect transactional or service-related emails that are necessary for processing your order or providing our services.

Website Operation and Analytics

We use Shopify to operate our online store.

Shopify may use cookies and similar technologies to provide essential store functionality, maintain sessions, support checkout, improve website performance, and provide analytics and related services.

4. Legal Bases for Processing

Depending on the circumstances, we process personal data on the following legal bases:

Performance of a Contract

We process personal data when necessary to process your order, accept payment, deliver products, provide customer service, and fulfil our contractual obligations.

Legal Obligations

We may process personal data when necessary to comply with legal, accounting, tax, consumer protection, or other applicable obligations.

Consent

Where required by applicable law, we process personal data based on your consent, including certain marketing communications and non-essential cookies or similar technologies.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Legitimate Interests

Where permitted by applicable law, we may process personal data based on our legitimate interests, such as protecting our business, preventing fraud, maintaining website security, improving our services, and responding to customer enquiries, provided that these interests are not overridden by your rights and freedoms.

5. Shopify

Our online store is operated using Shopify.

Shopify provides the technical infrastructure for our online store, including shopping cart functionality, checkout, customer information management, orders, and other e-commerce functions.

Shopify and its service providers may process personal data on our behalf as processors or service providers where applicable.

Shopify may also process certain information independently for purposes described in its own privacy documentation.

For more information about how Shopify handles personal data, please review Shopify's privacy policy and relevant privacy documentation.

6. Payment Information

Payments are processed through payment methods and payment providers available through Shopify.

Depending on the payment method selected, the relevant payment provider may process information necessary to complete the transaction.

We do not intentionally store full payment card numbers in our own systems.

Payment information may be handled by the relevant payment provider in accordance with its own privacy policy and applicable security requirements.

7. Cookies and Similar Technologies

Our online store uses cookies and similar technologies.

Certain cookies are necessary for the operation of the website and cannot be disabled through our systems. These may be required for:

• shopping cart functionality;

• checkout;

• security;

• session management;

• currency and localisation settings; and

• other essential website functions.

Where permitted or required by applicable law, we may also use analytics and other non-essential technologies, subject to obtaining consent where necessary.

Our Shopify-based store may use Shopify's privacy and cookie-related functionality, including tools that allow customers to manage certain privacy preferences.

You may manage available cookie preferences through the cookie banner and privacy settings provided on our website.

8. Newsletter Data

When you subscribe to our newsletter, your email address and information necessary to manage your subscription may be processed through Shopify Email.

This information is used to send the marketing communications you requested and as otherwise permitted by applicable law.

You may unsubscribe from the newsletter at any time.

9. Sharing Personal Data

We may share personal data with third parties where necessary to operate our business and provide our services.

These may include:

• Shopify and its service providers;

• payment service providers;

• delivery and logistics providers;

• email and marketing service providers, including Shopify Email;

• technical service providers;

• analytics and cookie technology providers;

• professional advisers where necessary; and

• authorities or other recipients where required by law.

We share personal data only where there is an appropriate legal basis for doing so.

10. International Data Transfers

Some service providers we use, including technology providers such as Shopify and relevant service providers, may process personal data outside the European Economic Area.

Where personal data is transferred outside the EEA, we take appropriate measures required by applicable data protection law to ensure that the transfer is lawful and that your personal data receives an appropriate level of protection.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.

Order, transaction, accounting, and tax information may be retained for the periods required by applicable Hungarian law.

Customer service information is generally retained for as long as necessary to resolve the relevant matter and for any applicable legal retention or limitation periods.

Newsletter information is generally retained until you unsubscribe, unless we have another lawful reason to retain it.

Certain information may need to be retained even after a deletion request where required by law or where necessary for the establishment, exercise, or defence of legal claims.

12. Your Data Protection Rights

Depending on applicable law and the circumstances, you may have the right to:

• request access to your personal data;

• request correction of inaccurate or incomplete data;

• request deletion of your personal data;

• request restriction of processing;

• object to certain processing activities;

• request data portability;

• withdraw consent where processing is based on consent; and

• lodge a complaint with the competent data protection supervisory authority.

To exercise your rights, please contact us at:

Formanelkuliterhu@gmail.com